Wansbeck Service Centre
Alyn doesn't want customers just to buy one car from him, he wants them to buy their next one, then the next one and their next one again, as well as recommending friends, family and neighbours. His reputation is excellent, and having a good aftersales department helps to enhance his reputation further. His workshop, Wansbeck Service Centre, located on site, fully employs Alyn's philosophy for customer care. 'Dealing with nice people is always important, and the staff at Wansbeck Service Centre have been hand-picked by me for their professionalism, manner, knowledge and trustworthiness. It would be pointless to build up trust with a customer, to have it all wiped away in an instant by them thinking they are being ripped off.' There are many garages who are out to make a quick buck and don't care about their reputation. 'We are different, as it is an extension of the sales side where a hassle free experience is vital' explained Alyn. One of Alyn’s favourite sayings is ‘You often don’t find out how good, or bad, a garage is until you have a problem’ That is a saying that many people will be able to relate to from past experience.
We don’t just carry out routine servicing and repairs, we do MOT repairs (we use a very reputable independent MOT Station for our MOT tests), replace timing belts, carry out diagnostics, replace clutches and, in fact, a whole range of garage service. All at a very fair price, and, of course, with a smile!
Alyn employs the services of many top people associated with the motor trade to make sure that his cars are prepared and presented to a very high standard. Therefore, if you require the services of, say, a valeter, a windscreen repairer, or if you have a bumper scuff, a dent or even have accident damage to repair, Alyn can put you in contact with the very best of people. Headlamp polishing? Yes. Hail damage? Yes. Car park dings? Yes. Scratches polished? Yes. Even if you want rear parking sensors fitted (also known as Park Assist), to help prevent little bumps, he can organise that for you.