In 1984 Alyn left school to work for House of Hardy in Alnwick, the World renowned fishing tackle manufacturer. In 1986 he answered a local newspaper advert for a trainee car salesman in Berwick upon Tweed. Granted an interview, as luck would have it, the owner was a very keen fisherman, and all that was talked about was fishing! He got the job, and at 18 years old, his career in the Motor Trade began. All these years later, he is still doing a job that he absolutely loves. His company is the epitome of a family business, with wife, son and daughter all working together in harmony! Hugely respected within the motor trade for his old fashioned, customer focused principles, Alyn is extremely proud of the success that his team have achieved, winning awards on a regular basis. His ethos is simple but effective; if you are fair with people, they will come back. It takes a long time to get a good reputation, but you can get a bad one very quickly, and Alyn’s is up there with the best.

David has 40+ years motor trade experience, from mechanic, to salesman, to Sales Manager and Company Director. He now runs his own company, but oversees the workshop on a part time basis for Alyn. Their friendship goes back 30 years, when Alyn lived in Alnwick but sold Vauxhall in Morpeth, and David lived in Morpeth but sold Ford in Alnwick; they would pass each other and flash their headlights in acknowledgement on their way into work each morning, and would buy stock from each other. Their paths continued to cross for many years, and although enjoying semi-retirement, David was only too happy to offer advice to Alyn as his workshop grew, to the point that he became a permanent fixture 3 days a week as Alyn’s right hand man. David also covers the sales department when Alyn is on holiday, as he too has the same customer focused attitude, ensuring that the company reputation is maintained.

A couple of years later as the business was growing progressively, Alyn’s wife, Lynne left her job as School receptionist to take over the accounts side of the business, primarily ensuring that the workshop and sales administration were in pristine order. As no-one knows Alyn’s business ethics better, Lynne is ideally placed to be the perfect business partner! Lynne has Wansbeck Service Centre at her heart, and looks on it as her baby, certainly the administration/accounting side of things. Maintaining great relationships with our suppliers is a priority, as is keeping all things correct with the paperwork, which in turn keeps the VAT man/ Tax man happy! Being as conscientious as she is, nothing slips through the net and there are no headaches for customers or suppliers. She is such a personable character and takes a great interest in all colleagues lives, both work life and home life. She is always on hand to offer guidance and support. And she make a fantastic cup of tea!

Paul joined the company as a valeter in 2008 and he expressed his desire to progress into the workshop side. An ambitious person, Paul has proven to be an absolutely vital and loyal member of the team, and fully understands Alyn’s ethos of customer satisfaction and care; he is always first in, and organises his day and the Wansbeck Service Centre workload to ensure that everything runs as smoothly as it can. Even during testing times, he rarely gets flustered and keeps a calm and level head, and customers appreciate his laid back but professional attitude. He takes all that is thrown at him in his stride. Like Dan, Paul will always do whatever it takes to get the jobs finished; late finishes, early starts, Saturdays, Sundays, that is why he is he so highly regarded within the company.